Privacy Policy
Last Updated: October 13, 2025
Our Commitment to Your Privacy
At Shintory, we believe in building trust through transparency. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
We respect your privacy and are committed to protecting your personal information. By using our Services, you acknowledge that you have read and understand this Privacy Policy.
What This Policy Covers
This Privacy Policy applies to:
- Our website (shintoryproject.com)
- All purchases and transactions
- Communications with us
- All related services we provide
Shintory operates this store through Shopify, which helps us provide you with a secure and seamless shopping experience.
Information We Collect
We collect information to provide you with better service and a personalized shopping experience. Here's what we collect and why:
Information You Provide Directly
Contact Information:
- Name, email address, phone number
- Shipping and billing addresses
Account Information:
- Username, password, preferences
- Order history and wishlist items
Payment Information:
- Credit/debit card details
- Payment transaction records
- Financial account information (processed securely by third-party providers)
Communication Records:
- Messages you send us
- Customer support inquiries
- Product reviews and feedback
Information Collected Automatically
Device Information:
- IP address, browser type
- Device identifiers
- Operating system
Usage Information:
- Pages you visit on our site
- Products you view or add to cart
- Time spent on our website
- How you navigate through our site
Cookies and Similar Technologies:
- We use cookies to remember your preferences, improve your experience, and analyze site performance
- You can control cookies through your browser settings
How We Use Your Information
We use your information to:
Provide Our Services
- Process and fulfill your orders
- Manage your account
- Handle payments securely
- Arrange shipping and delivery
- Process returns and exchanges
- Remember your preferences and cart items
- Provide customer support
Improve Your Experience
- Personalize product recommendations
- Remember your preferences
- Create a tailored shopping experience
- Improve our website and services
Communicate With You
- Send order confirmations and shipping updates
- Respond to your inquiries
- Provide customer support
- Send important account information
Marketing (With Your Consent)
- Send promotional emails about new products
- Share special offers and discounts
- Show relevant advertisements
- Recommend products you might like
You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us.
Security and Legal Compliance
- Prevent fraud and unauthorized access
- Protect our website and services
- Comply with legal obligations
- Respond to legal requests
- Enforce our Terms of Service
How We Share Your Information
We respect your privacy and only share your information when necessary:
With Service Providers
We work with trusted partners who help us operate our business:
- Shopify: Powers our store and processes orders
- Payment Processors: Handle secure payment transactions
- Shipping Partners: Deliver your orders
- Email Services: Send you communications
- Analytics Providers: Help us understand how our site is used
These partners are bound by confidentiality agreements and may only use your information to provide services to us.
With Your Consent
- When you direct us to share information
- Social media integrations (if you choose to use them)
- Third-party login services
For Legal Reasons
- To comply with laws and regulations
- To respond to legal requests (subpoenas, court orders)
- To protect our rights and property
- To prevent fraud or illegal activity
Business Transfers
If Shintory is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Our Relationship with Shopify
Important: Our store is powered by Shopify, which means:
- Shopify hosts our website and processes transactions
- Shopify collects and processes your information on our behalf
- Shopify may use your data to improve their services
- Shopify has its own privacy practices
Your rights with Shopify:
- You can learn more about Shopify's privacy practices at: https://www.shopify.com/legal/privacy
- You can exercise your privacy rights through Shopify's Privacy Portal
- Shopify is responsible for certain aspects of data processing
We've chosen Shopify because they maintain high security and privacy standards that align with our commitment to protecting your information.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us recognize you and remember your preferences.
How We Use Cookies
- Essential Cookies: Required for the site to function (e.g., shopping cart)
- Performance Cookies: Help us understand how you use our site
- Marketing Cookies: Show you relevant advertisements
Your Cookie Choices
- You can control cookies through your browser settings
- Blocking some cookies may affect your experience
- Global Privacy Control: We honor this browser signal to opt you out of data sharing for advertising
Your Privacy Rights
Depending on where you live, you may have the following rights:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Ask us to correct inaccurate or incomplete information.
Right to Deletion
Request that we delete your personal information (with some exceptions).
Right to Data Portability
Receive your personal information in a portable format to transfer to another service.
Right to Opt-Out
- Marketing emails: Unsubscribe anytime using the link in our emails
- Targeted advertising: Opt out of personalized ads
- Data sharing: Request we don't share your information for advertising purposes
Right to Object
Object to how we process your personal information in certain circumstances.
Right to Withdraw Consent
If we're processing your data based on consent, you can withdraw it at any time.
How to Exercise Your Rights
To exercise any of these rights:
- Email us at ShintoryProject@gmail.com
- Include your full name and order number (if applicable)
- Specify which right you'd like to exercise
- We'll respond within the timeframe required by law (typically 30 days)
We may need to verify your identity to protect your information from unauthorized access.
For Shopify-related requests, you can also use Shopify's Privacy Portal.
Data Security
How We Protect Your Information
- Secure Socket Layer (SSL) encryption for all transactions
- Secure servers and data centers
- Limited access to personal information
- Regular security assessments
- PCI-compliant payment processing
Your Responsibility
- Keep your password secure
- Don't share your account credentials
- Use secure internet connections when shopping
- Contact us immediately if you suspect unauthorized access
Please note: No system is 100% secure. While we use industry-standard security measures, we cannot guarantee absolute security.
Data Retention
How Long We Keep Your Information
Active accounts: As long as your account is active
Order information: Minimum of 7 years for tax and legal compliance
Marketing data: Until you unsubscribe or request deletion
Support communications: As long as necessary to provide service
We may retain some information longer if required by law or for legitimate business purposes (e.g., resolving disputes, preventing fraud).
International Data Transfers
Where Your Data May Go
Shintory operates internationally, which means your information may be transferred to and stored in:
- Countries where our service providers are located
- Shopify's data centers (primarily in the United States and Canada)
How We Protect International Transfers
When transferring data outside your country, we use:
- Standard Contractual Clauses (approved by the European Commission)
- Adequate protection mechanisms as required by law
- Shopify's security measures for data protection
Your rights remain protected regardless of where your data is processed.
Children's Privacy
Our Services are not intended for children under 18.
We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at ShintoryProject@gmail.com and we will delete it promptly.
Third-Party Links
Our website may contain links to other websites (social media, partner sites, etc.).
Please note:
- We are not responsible for the privacy practices of other websites
- We encourage you to read their privacy policies
- Clicking on third-party links is at your own risk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- New legal requirements
- Improvements to our services
When we make changes:
- We'll update the "Last Updated" date at the top
- We'll notify you via email for material changes
- Continued use of our Services means you accept the updated policy
We recommend reviewing this policy periodically to stay informed about how we protect your information.
Your Questions and Complaints
Contact Us
If you have questions about this Privacy Policy or how we handle your information:
Email: ShintoryProject@gmail.com
We typically respond within 24-48 hours (business days)
File a Complaint
If you're not satisfied with our response, you have the right to:
- Contact your local data protection authority
- File a complaint with supervisory authorities
For EU residents: You can find your data protection authority at: https://edpb.europa.eu/about-edpb/board/members_en
Legal Information
Data Controller
For the purposes of data protection laws:
- Shintory is the data controller of your personal information
- We determine how and why your personal information is processed
Legal Basis for Processing (EU/EEA/UK)
We process your information based on:
- Contract performance: To fulfill our obligations to you
- Legitimate interests: To operate and improve our business
- Legal compliance: To meet legal requirements
- Your consent: For marketing and certain optional features
Regional-Specific Information
California Residents (CCPA/CPRA)
- You have the right to know what personal information we collect
- You can request deletion of your information
- You can opt out of the "sale" or "sharing" of your information
- We do not discriminate against you for exercising your rights
European Economic Area / UK Residents (GDPR)
- You have additional rights including data portability and objection to processing
- You can withdraw consent at any time
- You have the right to lodge a complaint with your supervisory authority
Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate.
Summary
At Shintory, we:
- Collect only the information we need to serve you
- Use your information to provide and improve our services
- Protect your information with industry-standard security
- Respect your rights and choices
- Are transparent about our practices
Thank you for trusting us with your information. Your privacy matters to us.
For questions or concerns, please contact us at ShintoryProject@gmail.com